1:1 Tech Support Services
Empowering Online Business Owners with Simple Tech Support
You've been staring at that screen for ages. Or you've Googled it three times and got halfway through before the instructions didn't match what you're being shown. Or you've asked AI and got an answer that's missing half the steps.
Tech doesn't have to be this confusing.
What you need is someone who can show you exactly where to press, what to do next, and then give you the recording so you can go back to it whenever you need to. Not generic instructions that don't fit your business. Something that actually works for you.
How Tech Support Works
You don't know what you don't know, and that's totally normal. But you shouldn't have to piece it together from ten different YouTube videos or spend hours trying to figure out where to click.
In all of my tech support packages, you get a 1:1 call/s with me via Google Meet. I'll show you step by step how to set something up or how to use a tool properly.
We'll work through it together. And you'll get the recording sent to you straight after so you've got your own personalised training to refer back to whenever you need it.
Want to chat about what you need first? Book a free 15-minute tech audit and we'll work out the best option for you.
What I Specialise In: Email Marketing, Websites & Automations:
These are the tools and platforms I use and love in my own business. I only work with ones I've actually tested and trust, so you know they're reliable.
Email Marketing
Harness the power of email marketing with Mailerlite or Funnel Sketchers
- Account set-up and domain verification
- Training on your chosen platform
- Website integration
- Email automation and regular newsletter design
Google Workspace
Boost your productivity with Google Workspace and discover the wide range of apps available.
- Google Workspace setup or migration
- Connect your domain to have a professional Gmail email address.
- Google Workspace apps training - Google Drive, Google Docs, Sheets and Forms
Canva
Create stunning graphics for your business making your brand look professional and consistent.
- Canva training and tutorials
- Social media and website image templates and brand kits
- Lead magnet design - checklists, guides etc
TidyCal
Set up an automated booking system that connects automatically to your digital calendar and can also take payments.
- TidyCal setup and Calendly Migration
- Connect to your email marketing platform (via Zapier) to create a fully autoted onboarding system
WordPress Websites
A website is the digital home for your business, ensure it is professional, user-friendly and looks great too.
- WordPress and Mailerlite integration
- WordPress website design audits and training using the Divi theme
Tech Troubleshooting
Struggling with tech integration or optimisation?
I’ll help you assess the tech tools you’re using, streamline your processes, and connect different tools effectively to enhance your business operations. Let’s simplify your tech setup.
1:1 tech support packages
I offer personalised one-hour tech support calls via Google Meet.
All calls are recorded and sent to you to refer back to whenever you need to.
£140
1 Hour Tech Support
Perfect for one-off tech setup or training
Get that piece of tech set up you've been putting off
Ideal for initial account setups, audits, and one-off training
£375
3 Hour Tech Support Bundle
Booked as 1x 3-hour session or 3x 1 hour calls of 1:1 support
Get the tech support to help you grow your business
Set up systems to save you time and simplify your processes
If you have any questions before you book your call, then you can get a FREE 15-minute tech audit here to discuss the best option for you and your business first.
Kind words about my tech support services...
Nicola has been an absolute godsend and helped me create a professional email signature and set up Mailerlite. As well as being highly skilled in all things tech, she explains everything with clarity and patience. I would have no hesitation in calling on her expertise in future. Thanks so much for all your help!
As a stained glass artist running a small business struggling to reach out to potential clients to show them what I had to offer, I’m so glad I reached out to Nicola who helped me understand how to set up my mailing list and link this to my website. She is patient and very knowledgable and I would definitely recommend contacting her if you need help with technical aspects and advice around the often confusing area of social media and connecting with potential customers.